top of page

Privacy & Policies


Thompson Nightingale International Pty Ltd takes seriously the privacy of those that visit our web site. We have established this Privacy Policy to communicate what information we collect and how that information is used and safeguarded.

TNI respects individual privacy and values the confidence of its customers, employees, vendors, users and business partners. Not only does TNI strive to collect, use, and disclose personally identifiable information (Personal Information) in a manner consistent with the laws of the countries in which it does business, but it also has a tradition of upholding the highest ethical standards in its business practices. This Privacy Policy sets forth the privacy principles that TNI follows with respect to collection, usage and transfer of Personal Information anywhere in the world, including transfers from the European Union (EU) to the United States. 

By accessing this website, you acknowledge the terms and conditions expressed herein. We reserve the right to change this policy at our sole discretion and without notice.


For purposes of this Privacy Policy, the following definitions shall apply: 

    • "TNI" means Thompson Nightingale International Pty Ltd its predecessors, successors, subsidiaries, divisions and groups. 

    • "Personal Information" means any set of information that identifies or could be used to identify an individual.  Personal Information does not include information that is encoded or publicly available information not combined with private Personal Information. 

    • "User" means any user of the TNI website, including TNI customers and their guests who may register or respond TNI Managed Events or Surveys. 

What information is collected, and why? 

When a user visits our website, we collect information about the visit that does not identify the user personally. We track information such as the domain from which the user is visiting and the user's browser type. We also collect specific information regarding the user's session on our website. This includes items such as the date and time of the visit and the pages viewed.

Sometimes we ask a user to voluntarily provide personally identifiable information (PII). This information generally includes, but is not limited to name, e-mail address, postal address and contact number. We request this information when the user requests one of the following:

  • To register to attend a course or meeting

  • To sign up for a mailing list

  • To correspond with us

TNI does not collect any personally identifiable financial or health-related information.

How is the information used?

Non-personally identifiable information (non-PII) is collected to allow us to analyse how our website is used and to improve the content and service the website provides.

Personally identifiable information is collected for analysis to improve the content of the website and the services we provide the user.

TNI owns the collected information and will not sell, trade, or rent the information to others. We may use the information to continue contact with the user. This may include contact such as follow-up calls, e-mail correspondence, or mail correspondence to follow-up on the contact or to provide marketing information about latest new courses, new services, or important updates. TNI may share this information with its business partners for the specific purpose of a promotion or service offering.

Are "Cookies" used on the website?

"Cookies" are small pieces of information that are placed on a web user's hard drive. We may use cookies to provide you with better service. Cookies are pieces of information that a Web site transfers to your computer's hard disk for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major Web sites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the TNI site if you do so.

How is personally identifiable information safeguarded?

TNI utilises industry standard methods and mechanisms such as firewalls, intrusion monitoring, and passwords to protect electronic information. 

Links to other web sites

TNI web site may contain links to other internet web sites. TNI neither controls nor endorses external sites and is not responsible for the content of such sites. This policy does not cover the privacy policies and data collection practices of non-TNI web sites.

How to opt out of correspondence

Based on the information a user has provided, TNI may send e-mail correspondence to the user. Each correspondence will contain an easy means to opt out of further correspondence. Login to the TNI database portal to update your details.

Payments/Event Registration

TNI has partnered with Cvent (Online Event Management Software). Cvent is a global leader in event registration software with a password-protected login for staff or delegates to register themselves to your upcoming events. 

Payments made via the Cvent website for registration to the various conferences.  Please refer to the Cvent website for their full Terms of Use and Privacy Policy.

TNI will not disclose or share Personal Information collected on its web site with any third party, except as required by law and/or pursuant to a governmental request, or as necessary to provide services to support its software solutions. For example, TNI may pass Personal Information to our business partners necessary to process online/eCommerce payments and related reservations. TNI never has, and never will, use information collected by it’s customers via the TNI/Cvent system for any purposes other than those specifically designated by its customers.

TNI customers may invite guests to register for events created in the TNI/Cvent application. If a user/guest chooses to register for an event and provides Personal Information during registration, that information is transferred to the event Planner (TNI). Similarly, survey responses submitted will be presented to Planner after submission. Any information collected by TNI is owned in its entirety by the customer.

Payment must accompany registration. Places only confirmed on receipt of full fee.

Event Registration

TNI customers may invite guests to register for events created in the TNI/Cvent application. If a user/guest chooses to register for an event and provides personal information during registration, that information is transferred to the event Planner (TNI). Similarly, survey responses submitted will be presented to planner after submission. Any information collected by TNI is owned in its entirety by the customer.


Please review the cancellation policy for each specific meeting.

IP Addresses

TNI/Cvent may use user IP addresses to diagnose problems with Cvent servers and to administer the TNI/Cvent application.


TNI through Cvent has security measures in place to protect against the loss, misuse and alteration of information under its control. TNI uses the Cvent software products and as such Cvent protects secure data with industry-standard firewall and password protection systems. Cvent periodically reviews and improves its security and privacy policies as necessary. Only pre-authorized individuals have access to Cvent servers and information provided by its users.

Data Integrity

TNI will use Personal Information only in ways that are compatible with the purposes for which it was collected or subsequently authorized by the individual. Reasonable steps will be taken to ensure that Personal Information is relevant accurate, complete and current, to its intended use.

Access and Correction 

TNI as a Cvent user may change or modify previously submitted Personal Information by (i) using the User Profile Manager within the "My Account" section of the Cvent application or (ii) sending an email request to

Please note that no data transmission over the Internet is infallible. Any information transmitted through the TNI/Cvent application is done at the user’s own risk. Once TNI/Cvent receives the information, it will take every reasonable precaution to ensure its security.

Website Links

TNI/Cvent contains links to other web sites. TNI/Cvent is not responsible for the privacy practices or content of these web sites.

Notification of Changes 

As this Privacy Policy may be amended from time to time, please check back periodically to review any changes. The last modified date will be provided at the bottom of the page.

Contact Us 

TNI does everything it can to protect the privacy of its users.  To ask questions or comment about this privacy policy and our privacy practices, contact us at: 

PO Box 292 
Surrey Hills Vic 3127 

+61 (0) 418 51 5090

Please note that email communications are not always secure; so please do not include credit card information or sensitive information in your emails to us.


bottom of page